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Foreigners Communication Center in Turkey
YIMER 157 and 199

Foreigners who are living in Turkey or intending to live here can ask questions and problems regarding Turkish residence permit by contacting the Foreigners Communication Center (YIMER) on 157 domestic and +90 312 157 11 22 from abroad and get detailed information.


Foreigners Communication Center (YIMER) provides uninterrupted service 24 hours a day, 7 days a week in 7 languages such as Turkish, English, Arabic, Persian, Russian, German and Pashto.



Foreigners can find answers to all their questions about visas, Turkish residence permits, international protection, temporary protection by contacting Foreigners Communication Center (YIMER) 157.  


It offers life-saving services 24/7 a week as a notification and helpline for the detection of victims of human trafficking and the rescue operations of foreigners who are victims of migrant smuggling at sea.


YIMER 157, which can be reached both within the country and abroad, aims to be the first address for foreigners to apply for their questions and problems.


Hello 199 Call Center - General Directorate of Population and Citizenship Affairs


199 is the official hotline of the General Directorate of Population. You can make an appointment for a national ID, Turkish passport, or Turkish driver's license by calling this line.

At the same time, due to the measures taken due to the covid-19 epidemic, appointment applications, as well as travel permits, are included in the service.